Practice Manager
Permanent, Buckinghamshire
A new opportunity has become available for a Dental Practice Manager to join a well-established, fully PVT dental practice located in Milton Keynes, MK2.
Start date As soon as possible.
This role is to work full time, 5 days per week including alternate Saturdays (with a midweek day off in those weeks)
Working hours will be 08:45 17:45.
Role overview:
Hiring a Practice Manager to lead the day-day running of a premium dental practice, balancing patient experience, team wellbeing and commercial outcomes. They are looking for more than operational capability, they value leadership maturity, emotional intelligence and integrity.
Experience & Qualifications:
Essential:
Prior Practice Manager experience in a UK private dental settings
A meaningful track record of direct reports
Post-GCSE qualifications
Able to work alternative Saturdays
Strongly preferred:
Background from a corporate environment, with the discipline to run a practice end-to-end
Dentally trained
Management qualification or formal leadership development
Essential capabilities:
Confident, credible leadership style able to motivate, challenge, and develop others
Proven experience handling people matters: performance improvement, absence management, and team development
Organised, structured, and solutions-focused, with consistent follow-through
Patient-centred mindset with the confidence to manage concerns and complaints effectively
Working knowledge of CQC compliance
Strong grasp of KPIs, performance management, and commercial targets
Strong understanding of practice-level financials, including revenue drivers, cost control, and budget oversight
Previous experience in private dental or private healthcare settings
What the role looks like day-to-day
The successful candidate will:
Lead day-to-day practice performance across people, patients, and commercial outcomes
Develop the multidisciplinary team, setting clear expectations and ownership
Track and manage core KPIs including chair utilisation, treatment conversion, revenue, and patient experience
Partner with Treatment Coordinators and clinicians to optimise the patient journey
Oversee diary management, balancing productivity with a calm, high-quality experience
Maintain regulatory compliance and ongoing CQC readiness
Manage costs, stock, and budgets in line with business targets
Own operational processes, spotting risks early and driving improvements
Resolve patient feedback and complaints with care, professionalism, and pace
Support local growth through marketing activity and community engagement
About the practice:
Consisting of 3 surgeries, they are fully equipped and computerised. Established 5 years ago.
Requirements:
– Available to work on site everyday.
– Legal right to work in the UK (Cannot offer sponsorship)
– Must have Dental PM experience.
– Must be able to work alternate Saturdays.
– Patient Centred mindset.
– Comfortable with KPI lead management.
– Job stability.
– Must be able to work 08:45 17:45
Salary Dependent on experience and will be discussed further.
A new opportunity has become available for a Dental Practice Manager to join a well-established, fully PVT dental practice located in Milton Keynes, MK2.
Start date As soon as possible.
This role is to work full time, 5 days per week including alternate Saturdays (with a midweek day off in those weeks)
Working hours will be 08:45 17:45.
Role overview:
Hiring a Practice Manager to lead the day-day running of a premium dental practice, balancing patient experience, team wellbeing and commercial outcomes. They are looking for more than operational capability, they value leadership maturity, emotional intelligence and integrity.
Experience & Qualifications:
Essential:
Prior Practice Manager experience in a UK private dental settings
A meaningful track record of direct reports
Post-GCSE qualifications
Able to work alternative Saturdays
Strongly preferred:
Background from a corporate environment, with the discipline to run a practice end-to-end
Dentally trained
Management qualification or formal leadership development
Essential capabilities:
Confident, credible leadership style able to motivate, challenge, and develop others
Proven experience handling people matters: performance improvement, absence management, and team development
Organised, structured, and solutions-focused, with consistent follow-through
Patient-centred mindset with the confidence to manage concerns and complaints effectively
Working knowledge of CQC compliance
Strong grasp of KPIs, performance management, and commercial targets
Strong understanding of practice-level financials, including revenue drivers, cost control, and budget oversight
Previous experience in private dental or private healthcare settings
What the role looks like day-to-day
The successful candidate will:
Lead day-to-day practice performance across people, patients, and commercial outcomes
Develop the multidisciplinary team, setting clear expectations and ownership
Track and manage core KPIs including chair utilisation, treatment conversion, revenue, and patient experience
Partner with Treatment Coordinators and clinicians to optimise the patient journey
Oversee diary management, balancing productivity with a calm, high-quality experience
Maintain regulatory compliance and ongoing CQC readiness
Manage costs, stock, and budgets in line with business targets
Own operational processes, spotting risks early and driving improvements
Resolve patient feedback and complaints with care, professionalism, and pace
Support local growth through marketing activity and community engagement
About the practice:
Consisting of 3 surgeries, they are fully equipped and computerised. Established 5 years ago.
Requirements:
– Available to work on site everyday.
– Legal right to work in the UK (Cannot offer sponsorship)
– Must have Dental PM experience.
– Must be able to work alternate Saturdays.
– Patient Centred mindset.
– Comfortable with KPI lead management.
– Job stability.
– Must be able to work 08:45 17:45
Salary Dependent on experience and will be discussed further.
