Locum Dental Receptionist
Temporary, Suffolk
LOCUM DENTAL RECEPTIONIST REQUIRED IN IPSWICH – POTENTIAL TO TURN PERM
Employment Type: Full-time – Temporary contract to cover holidays/long term sick with potential to become permanent
Monday – Friday, 8 hours per day (flexible)
Offering £12.21- £14ph
Experience:
Dental Reception: 1 year (preferred)
All candidates MUST have DENTAL reception experience to apply
This role requires someone who can start immediately and quickly adapt to a fast-paced environment.
We are part of a multi-award winning group of Dental Practices. It is a busy practice located in Ipswich.
We are looking for a Dental Receptionist with an approachable nature, excellent communication skills and great organisational skills.
You will be required to attend to patients on the phone and in person, co-ordinate and organise appointments and administration to facilitate the efficient running of the dental practice. Your role will include reassuring nervous patients, making conversation with patients and making them feel welcome, keeping the reception area clean and tidy, keeping the clinicians’ diaries as full as possible, dealing with electronic and paper forms and referrals and confirming patient appointments.
You will be reporting to the Practice Manager.
Main Job Tasks, Duties and Responsibilities
greet patients
register new patients according to established practice protocols
assist patients to complete all necessary forms and documentation
verify and update patient information
inform patients of dental practice procedures and policy
move patients through appointments as scheduled
enter all relevant patient information into data system
maintain and manage patient records in compliance with privacy and security regulations
answer and manage incoming calls
respond and comply to requests for information
schedule patient appointments
confirm upcoming appointments and recalls according to practice protocol
check daily appointment schedule
arrange patient charts for next day appointments
fill in cancellations and no-shows
organise referrals to other specialists
dispatch lab work appropriately
collect and receipt payments from patients at time of treatment
inform patients of financial treatment plan options
arrange payment schedule with patients
prepare and mail billing statements
prepare claim forms for dental insurance
arrange supporting documents for insurance claims
sort and distribute incoming and outgoing post
monitor and maintain inventory of dental office supplies
update patient education materials
maintain a professional reception area
safeguard patient privacy and confidentiality
Education and Experience:
general education degree or high school diploma
knowledge of dental terminology, procedures and diagnosis
knowledge of computer and relevant software applications
knowledge of general administrative and clerical procedures
working knowledge of dental insurance
experience using Software of Excellence
Key Competencies and Skills:
healthcare reception skills, ideally in dentistry
computer/IT skills
communication skills
information collection and management
planning and organizing
accuracy
customer service skills
team work
initiative
adaptability
confidentiality
About Us:
We are a multi award-winning family of modern and innovative dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment.
Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.
Key Benefits:
– Competitive salary with rapid growth potential
– Bonuses tied to clear KPIs for achieving targets
– Opportunity to work alongside a friendly and professional world-class team
– Annual training provided to all staff
– Ongoing support for personal and professional development
– Career advancement opportunities within our expanding organisation
– Substantial discounts on dental treatments for yourself
Why Choose us?:
– Excellent team support from highly skilled professionals
– In-house training and growth opportunities
– All core CPD covered with Dentistry CPD
– Career progression pathways and opportunities for role diversification
– Access to Smile Perks, including:
– Education & Training: Free CPD and free training for our staff (examples inc Hands on courses, Implant training, Communication and Leadership training)
– Financial Discounts: Discounts on dental treatments for you
– Social & Team: Regular socials and team-building activities in a fun and energetic environment
– Equipment: State-of-the-art tools and technologies including ITero Scanners, CBCT Scanners, DSLR Cameras, and more
– Services Provided: A comprehensive range of dental services including Cosmetic Dentistry, Invisalign, Dental Implants, Tooth Whitening, Hygiene Services, Smile Makeovers, Facial Aesthetics, Orthodontics, Veneers, Composite Bonding, and Specialist Services
10 surgeries, mixed practice
LOCUM DENTAL RECEPTIONIST REQUIRED IN IPSWICH – POTENTIAL TO TURN PERM
Employment Type: Full-time – Temporary contract to cover holidays/long term sick with potential to become permanent
Monday – Friday, 8 hours per day (flexible)
Offering £12.21- £14ph
Experience:
Dental Reception: 1 year (preferred)
All candidates MUST have DENTAL reception experience to apply
This role requires someone who can start immediately and quickly adapt to a fast-paced environment.
We are part of a multi-award winning group of Dental Practices. It is a busy practice located in Ipswich.
We are looking for a Dental Receptionist with an approachable nature, excellent communication skills and great organisational skills.
You will be required to attend to patients on the phone and in person, co-ordinate and organise appointments and administration to facilitate the efficient running of the dental practice. Your role will include reassuring nervous patients, making conversation with patients and making them feel welcome, keeping the reception area clean and tidy, keeping the clinicians’ diaries as full as possible, dealing with electronic and paper forms and referrals and confirming patient appointments.
You will be reporting to the Practice Manager.
Main Job Tasks, Duties and Responsibilities
greet patients
register new patients according to established practice protocols
assist patients to complete all necessary forms and documentation
verify and update patient information
inform patients of dental practice procedures and policy
move patients through appointments as scheduled
enter all relevant patient information into data system
maintain and manage patient records in compliance with privacy and security regulations
answer and manage incoming calls
respond and comply to requests for information
schedule patient appointments
confirm upcoming appointments and recalls according to practice protocol
check daily appointment schedule
arrange patient charts for next day appointments
fill in cancellations and no-shows
organise referrals to other specialists
dispatch lab work appropriately
collect and receipt payments from patients at time of treatment
inform patients of financial treatment plan options
arrange payment schedule with patients
prepare and mail billing statements
prepare claim forms for dental insurance
arrange supporting documents for insurance claims
sort and distribute incoming and outgoing post
monitor and maintain inventory of dental office supplies
update patient education materials
maintain a professional reception area
safeguard patient privacy and confidentiality
Education and Experience:
general education degree or high school diploma
knowledge of dental terminology, procedures and diagnosis
knowledge of computer and relevant software applications
knowledge of general administrative and clerical procedures
working knowledge of dental insurance
experience using Software of Excellence
Key Competencies and Skills:
healthcare reception skills, ideally in dentistry
computer/IT skills
communication skills
information collection and management
planning and organizing
accuracy
customer service skills
team work
initiative
adaptability
confidentiality
About Us:
We are a multi award-winning family of modern and innovative dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment.
Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.
Key Benefits:
– Competitive salary with rapid growth potential
– Bonuses tied to clear KPIs for achieving targets
– Opportunity to work alongside a friendly and professional world-class team
– Annual training provided to all staff
– Ongoing support for personal and professional development
– Career advancement opportunities within our expanding organisation
– Substantial discounts on dental treatments for yourself
Why Choose us?:
– Excellent team support from highly skilled professionals
– In-house training and growth opportunities
– All core CPD covered with Dentistry CPD
– Career progression pathways and opportunities for role diversification
– Access to Smile Perks, including:
– Education & Training: Free CPD and free training for our staff (examples inc Hands on courses, Implant training, Communication and Leadership training)
– Financial Discounts: Discounts on dental treatments for you
– Social & Team: Regular socials and team-building activities in a fun and energetic environment
– Equipment: State-of-the-art tools and technologies including ITero Scanners, CBCT Scanners, DSLR Cameras, and more
– Services Provided: A comprehensive range of dental services including Cosmetic Dentistry, Invisalign, Dental Implants, Tooth Whitening, Hygiene Services, Smile Makeovers, Facial Aesthetics, Orthodontics, Veneers, Composite Bonding, and Specialist Services
10 surgeries, mixed practice
