Dental Receptionist
Permanent, Hertfordshire
A new opportunity has become available for a Dental Receptionist to join an established, mixed practice located in Potters Bar, Hertfordshire.
Start date As soon as possible.
This role is to work full time, 40 hours per week.
The practice is open Monday Saturday.
Main Job Tasks, Duties and Responsibilities
- greet patients
- register new patients according to established practice protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental practice procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to practice protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organise referrals to other specialists
- dispatch lab work appropriately
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- prepare claim forms for dental insurance
- arrange supporting documents for insurance claims
- sort and distribute incoming and outgoing post
- monitor and maintain inventory of dental office supplies
- update patient education materials
- maintain a professional reception area
- safeguard patient privacy and confidentiality
Education and Experience required:
- Previous Dental Experience
- Experience using Software of Excellence
- Knowledge of dental terminology, procedures, and diagnosis
- Knowledge of general administrate and clerical procedures
About the practice:
A multi-award winning family of modern dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.
Pay: £12.00-£13.00 per hour
Cuffley station is approx. 5 minute walk from the practice.
A new opportunity has become available for a Dental Receptionist to join an established, mixed practice located in Potters Bar, Hertfordshire.
Start date As soon as possible.
This role is to work full time, 40 hours per week.
The practice is open Monday Saturday.
Main Job Tasks, Duties and Responsibilities
- greet patients
- register new patients according to established practice protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental practice procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to practice protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organise referrals to other specialists
- dispatch lab work appropriately
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- prepare claim forms for dental insurance
- arrange supporting documents for insurance claims
- sort and distribute incoming and outgoing post
- monitor and maintain inventory of dental office supplies
- update patient education materials
- maintain a professional reception area
- safeguard patient privacy and confidentiality
Education and Experience required:
- Previous Dental Experience
- Experience using Software of Excellence
- Knowledge of dental terminology, procedures, and diagnosis
- Knowledge of general administrate and clerical procedures
About the practice:
A multi-award winning family of modern dental practices located across the UK. Committed to delivering exceptional dentistry, we pride ourselves on our dedication to providing inspirational care in a supportive and nurturing environment. Our highly trained team works collaboratively to ensure the best possible outcomes for our patients, making us a cornerstone of dental excellence in our communities.
Pay: £12.00-£13.00 per hour
Cuffley station is approx. 5 minute walk from the practice.
